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Welcome to fashionstellar, My Fashion, I Decide!
Returns & Replacements
1.We could provide return, exchange or refund if our customer find any quality problem after you receive the items we sent. In this case, please take a photo about the products and send e-mail to us,after we confirm,we will re-send the product to you or full refund to you.
2. Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging. For all purchases of items we will only accept returns within 7 days of receipt of goods.
3. Refunds are issued in the same form in which the original payment was made and may take up to 7-30 business days after the receipt of goods. No Return or Exchange for these products once they have been used.
4.The reason for returns caused by yourself (eg, size, color you choose), cannot be accepted.
5. You need to pay the delivery charge. We advise you could deliver the items to us by a post office, like EMS, or UPS. They can take less charge.
6.Customers are entirely responsible for ensuring the receipt of the package, and our website will not be responsible for returned orders due in part by customer negligence.